Sharing your personal data with Wenbat means placing your trust in us — and protecting that trust is our greatest responsibility. This page explains clearly what data we collect, why we collect it, how it is stored, and what rights you have.
Some data collection is unavoidable for Wenbat to provide its services. We only collect what is strictly necessary. A breakdown by category is provided below.
| Data Type | What Data | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number (for KYC) | During Registration & Verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | Mobile banking number, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser type, operating system | Automatic with every session |
| Usage Data | Betting patterns, game history, and session duration | While using the platform |
There is a clear reason behind every piece of data we collect. No data is processed without a defined purpose. Wenbat uses your information for the following:
Your consent is obtained before any marketing messages are sent. You can opt out of marketing emails or notifications at any time — through your account settings or by contacting support.
Wenbat does not sell your data. However, in certain circumstances we may need to share limited information with third parties — these are clearly outlined below:
Wenbat does not retain your data longer than necessary. However, certain information may be kept for a specified period to meet legal requirements.
Once the retention period expires, data is securely deleted or anonymized. You may also request early deletion before the scheduled period — though this may not be fully possible where legal obligations apply.
The Wenbat website and app use cookies. Cookies are small files stored in your browser that help the site recognize you and remember your settings.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
Every registered Wenbat user has the following rights over their personal data. These rights are free to exercise and easy to use.
Wenbat has implemented both technical and organizational measures to keep your data secure.
That said, no system is 100% secure. In the event of a breach, Wenbat will promptly notify affected users and take the necessary steps to minimize any harm.
Wenbat's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
Date of birth is verified at the time of registration. For large withdrawals, age is re-confirmed via National ID. If there is any suspicion that a minor has opened an account, the account is immediately suspended and all associated data is deleted.
Wenbat reserves the right to update this Privacy Policy as needed. When changes are made:
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you object to any changes, you may request to close your account.
For any questions about our Privacy Policy or to exercise your rights, please reach out to us through any of the following:
We aim to respond within 30 days of receiving your request. If a matter is complex and requires more time, we will keep you updated along the way.
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